Insurance Commentaries

26 Jul 2018
BY George Kesselman
How long did it take to sell 240,000 insurance policies online in 2017?
26 Jul 2018
BY Raj Juta and Yacin Mahieddine
The use of robots to drive tangible business benefits is very much a reality today.
26 Jul 2018
BY Harshveer Singh and Antonio Rodrigues
Life insurance companies are under pressure.
26 Jul 2018
BY Woo Shea Leen and Penny Ying
One of the key findings of PwC’s 21st Global CEO Survey is that whilst insurance continues to be one of the most disrupted sectors in the global economy and insurance CEOs are extremely concerned about the pace of technology change and cyber threats, surprisingly, they are also optimistic about their organisation’s revenue growth in the next three years.
7 Feb 2018
BY Lei Yu
A major US automaker was involved in three of the biggest product liability payouts of all time, the latest having been in February 2014, based on faulty ignition switches that could shut off vehicle engines during driving, disable power steering and brakes, and prevent airbags from inflating.
7 Feb 2018
BY Anna Tipping
Asia is vast geographically, comprises more than 15 major jurisdictions and possesses extreme diversity in terms of the ethnicity of its population, its cultures and the varying stages of economic, social and technological development in each country, making it one of the most varied markets globally.
7 Feb 2018
BY Arthur Bi and Winston Yung
Asian insurers are riding several positive trends, like the region’s growing middle class and their increasing demand for insurance.
7 Feb 2018
BY Liew Nam Soon
The diverse insurance market in Asia-Pacific sees plenty of growth opportunities and challenges pertaining to distribution and regulation.
7 Feb 2018
BY Harshveer Singh and Henrik Naujoks
Retail insurers in Asia Pacific and around the world have a problem: their customers don’t love them, don’t appreciate them, and don’t stay with them.
7 Feb 2018
BY Woo Shea Leen and Penny Ying
Keeping pace with changing demographics, changing customer expectations, as well as technological advances are some of the major challenges that insurers face, and is likely to continue to be a major concern in the next 2-3 years.
19 Sep 2017
BY George Kesselman
Despite significant investments made insurance innovation labs have largely failed to deliver impact beyond positive initial PR stories.
19 Sep 2017
BY Simon Phipps
Disruption is shaking the fundamentals of the insurance industry.
19 Sep 2017
BY Harshveer Singh and Henrik Naujoks
From tracking drivers’ braking behaviour, to installing wearable devices on factory workers, to funding medical advice mobile apps, many insurance companies are trying to become more present in their customers’ lives.
18 Sep 2017
BY Simon Phipps
Rather than consider the many exciting, and often challenging, technology-enabled developments that lie ahead, I thought for this article I would take a slight different tack.
18 Sep 2017
BY Raj Juta and Matthew Ives
Disruptive innovation is amongst the most referenced but least predictable trends to impact the insurance industry in a generation and it remains a pervasive challenge for many in this regulated industry.
18 Sep 2017
BY Jonathan Zhao
Across the diverse Asia Pacific region, a number of forces are converging to create a pressing need for insurers to innovate throughout their entire value chain: premium growth is slowing, even as new markets open; consumer demands for digital products and services are increasing; competition within, and from outside, the region is growing; and regulators are developing more complex rules to protect consumers and reduce market risks.
18 Sep 2017
BY Woo Shea Leen
Customer Centricity and Technology remain the two key themes as the Insurance sector continues to seek growth amidst margin pressures, regulatory demands, and savvy customers in Asia.