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INSURANCE | Staff Reporter, Singapore
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Aetna International extends mental health support to Summit, Pioneer policyholders

Co-pays no longer apply to psychiatric treatment.

Aetna International has updated its Summit and Pioneer plans that will enhance the mental health and well-being support available to its global members.

The new updates include access to Aetna Mind, an approach to supporting members with evidence-based tools and support with a conversational chatbot app to Employee Assistance Programme (EAP) counsellors.

EAP telephony and face-to-face counselling is now included across all Summit plan levels and for individual members as a new Member Assistance Programme (MAP).

Additionally, co-pays no longer apply to psychiatric treatment and inpatient psychiatric treatment will now be included on all Summit and Pioneer plans as a standard benefit. There will also be free access to myStrength, an interactive and personalised app that helps address stress, anxiety, chronic pain and more.

Aetna will also extend access to Health Hub for further well-being support, member offers on Mind and Body self-care solutions, and links to Aetna International’s Care and Response Excellence team for 24/7 health and well-being clinical support.

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