Inside ICICI Lombard’s win at the Insurance Asia Awards 2026
ICICI Lombard’s Sheena Kapoor shares how 3D innovation and AI are reshaping customer engagement and insurance.
Sheena Kapoor, Head – Marketing, Corporate Communications & CSR at ICICI Lombard, highlights the company’s India-first anamorphic 3D installation in a metro station, showcasing how innovative visual communication can create an impactful experience for daily commuters.
She also shares how AI is enhancing operational efficiency whilst delivering a better customer experience.
Following ICICI Lombard’s wins for AI Initiative of the Year - India, Claims Initiative of the Year - India, and Domestic General Insurer of the Year - India at the Insurance Asia Awards 2026, these accolades underscore the company’s continued success in AI-driven innovation.
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