2023 Insurance Asia Forum Kuala Lumpur

Chris Eng is the Chief Strategy Officer at Etiqa Insurance and Takaful where he is responsible for the development and execution of strategic initiatives and marketing plans to support Etiqa's long-term growth. Under him, Etiqa ventured into Indonesia, strengthened its position in the Philippines and started operations in Cambodia. It also rolled out Robotic Process Automation, continued its Digitalisation agenda and embarked on its Sustainability journey. All of this contributed to Etiqa growing to be the 3rd largest ASEAN owned insurer with a Number 1 Brand position in Malaysia. Prior to his current role, he was Head of Research/Products and Alternative Investments where he set up the Equities and Fixed Income Research teams in Etiqa while personally specializing in broad macro-economic trends that could affect investment markets. He has over 25 years of experience in identifying market trends and business improvement opportunities having previously worked as a research analyst, an engineer and a management consultant around the region. He is a Chevening Scholar with a MPhil in Engineering from the University of Cambridge and has won numerous awards for equity research in the past.

Raymond Wong has over 27 years of experience primarily in Insurance/Takaful IT, software development, as well as IT Audit and IT Consultancy. His experience is across multiple geographies such as Malaysia, Thailand, Singapore, and the United Kingdom.

Currently attached to Zurich Malaysia as the Chief Technology Officer, Raymond is responsible for providing technology needs as well as leading the company’s digital transformation.

A member of the PIKOM CIO Chapter as well as the Share/Guide IT Users Association, he was formerly a pioneer member of a Takaful Operator founded in 2002 with the responsibility of setting up the IT department, systems, and processes.

Teresa Wong is the Chief Risk Officer at Zurich General Insurance Malaysia Berhad covering Risk Management for the Property and Casualty Segment. She is also the Head of Sustainability Risks for Zurich’s Malaysian entities.

She has more than 35 years of experience in the insurance industry, with focus on underwriting, project management in integration / M&A, risk management, and most recently since 2019 sustainability.

In her current role, she assists the business through an effective and efficient enterprise-wide risk management framework, providing direct input into risk-based decision-making. Sustainability is a key topic of interest and she supports the business in championing key sustainability initiatives throughout the organization.

Brandon is a Partner and a Insurance and Takaful Leader of Ernst & Young PLT in Malaysia, and the EY Asean Insurance Leader. He has over 24 years of experience in providing assurance and consulting services to public-listed companies, multinationals and local corporations, focusing on life and general insurance, takaful (Islamic Insurance), retakaful, reinsurance, Islamic banking, asset management and unit or property trusts.

Brandon’s professional experience includes leading engagements related to IPOs, corporate restructuring, mergers and acquisitions, financial due diligence and implementation of MFRS and IFRS.

He is actively involved in industry matters related to accounting and regulatory requirements, and is a frequent speaker at industry events.

Brandon is a member of the Malaysian Institute of Accountants (MIA) and the Malaysian Institute of Certified Public Accountants (MICPA), as well as the MFRS 17 Working Group and Transition Resource Group of the Malaysian Accounting Standards Board.

Daniel Tan is the Head of Commercial for ZA Tech Global Malaysia Team. He is responsible for developing and implementing ZA Tech commercial strategies to support and accelerate growth. He brings over 24 years of unique combination of expertise in Information and Communication Technology and project management in the banking and insurance industries. Before joining ZA, he was with a few local insurers and held positions such as Head of Digital & Affinity at Great Eastern General Malaysia and Head of Digital Transformation at RHB Insurance. He has also worked in Greater China and the Asia Pacific regions, providing enterprise solutions and managing services for large enterprises.

Ravi Kittane, Partner, Consulting, Ernst & Young Consulting Sdn Bhd

Ravi Kittane is a Consulting Partner based in Kuala Lumpur, specializing in the financial services sector. He is focused on digital and technology led transformation at incumbent banks and insurance companies, as well as challengers across the sector.

Ravi has over 25 years of combined experience in financial services and consulting, leading successful business transformations for large banks, insurers and asset managers globally. He specializes in digital strategy, technology architecture and operating model development, and has advised both incumbents and digital challengers. Ravi has built large multi-disciplinary teams and led significant engagements in the areas of business transformation and digital strategy transformation, next generation optimization, business process re-engineering and outsourcing, and change management.

Over the last couple of years, he led the development of the digital banking value proposition and technology operating model for incumbent banks and digital banking aspirants, leading to a successful digital banking license award.

Prior to joining EY, Ravi led several major digital and technology-led transformations in one of the world’s largest banks, leading to marked improvements in revenue, customer experience and productivity. A passionate advocate for diversity and inclusion, Ravi also writes and speaks regularly at forums on the topics of financial inclusion, digitalization, architecture modernization and the impact of artificial intelligence.

Prasanta Roy (“Prasanta”) joined the Company on 29 April 2020 and he is currently the Group Chief Technology Officer. He is responsible to conceptualise and implement the digital vision and strategy with the aim of realising a winning business model and creating exceptional customers’ experience, while driving organisational growth, performance, and profitability for all lines of businesses across the Group. 

He has over 22 years of experience in leveraging technology to drive organisational growth and expanding business impact in the era of digitisation, holding various leadership roles in Information Technology (“IT”) Strategy & Architecture and IT Transformation spanning across companies in Malaysia, Africa, India, North and Latin America. Prior to joining the Company, Prasanta was attached to Axiata as the Vice President & Group Head IT Strategy and Architecture. His expansive experience included stints in Ericsson, Vodafone, Idea Cellular and Ushacommunications Technologies. 

Prasanta is a graduate of the Manipal University, India with a Master’s in Business Administration in Information Technology.

Jubin Mehta (“Jubin”) joined the Group on 5 May 2022 as the Chief Executive Officer of Tune Protect Malaysia, the general insurance arm of the Group. In this role, Jubin brings with him a broad and extensive technical and leadership experience in the Financial Services and Technology space to transform Tune Protect Malaysia into a progressive organisation moving forward. He also leads the Small, Medium Enterprise (“SME”) solution developments across the Group. 

Jubin has more than 19 years of experience under his belt, most of which was in the banking industry particularly in India, Vietnam, and Malaysia. His experience prior to joining the Group has been in the Financial Technology field notably bootstrapping an innovative data analytics company and Consulting with Axiata Digital and Courts Mammoth for projects in the digital lending space for about 5 years. 

Jubin has worked with Standard Chartered Bank and HDFC Bank in the past. He has extensive banking experience in Ecosystem banking, Supply Chain Financing, Cross-border Trade, SME banking and Digital Lending. 

Jubin holds a Bachelor of Commerce from Delhi University and a Master’s in Business Administration (Marketing major) from Management Development Institute of India.