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Insurance growth strains trust at claims stage
Insurance growth strains trust at claims stage
Claims delays reshape customer loyalty patterns in Indonesia insurance sector.
1 hour ago
Indonesia's financial sector urged to shift from expansion to resilience
Indonesia's financial sector urged to shift from expansion to resilience
The country’s 5% growth is no longer a green light for risk-taking, an economist warns.
1 hour ago
Banks and insurers must chase AI value creation, not cost savings
Banks and insurers must chase AI value creation, not cost savings
They should consider AI as an operating system by itself, not whether it can write them a system.
1 hour ago
Margin pressure forces banks off board-rate deposit pricing
Margin pressure forces banks off board-rate deposit pricing
Deposit pricing strategies shift as competition tightens funding conditions.
2 hours ago
Insurers told tech alone won’t solve rising complexity in Indonesia
Insurers told tech alone won’t solve rising complexity in Indonesia
Indonesia’s insurance penetration remains low at 2.72% despite rapid AI adoption.
3 hours ago
Indonesian banks pursue SMEs, emerging affluent in fintech battle
Indonesian banks pursue SMEs, emerging affluent in fintech battle
Financial institutions are bracing for the ‘invisible banking' era.
4 hours ago
Why channel reliability trumps promotions in Indonesia's bank loyalty war
Why channel reliability trumps promotions in Indonesia's bank loyalty war
Consumers don't want e-channels that are constantly down or lags.
4 hours ago
Life insurance payouts hit $5.08b in Q1
Life insurance payouts hit $5.08b in Q1
Health claims added another $712m, mainly from Integrated Shield Plans.
5 hours ago
Indonesia finance firms face narrowing window to monetise AI, BCG says
Indonesia finance firms face narrowing window to monetise AI, BCG says
Financial institutions are entering a new AI-driven “intelligence war” focused on products and operations.
6 hours ago
Navi adds 4 partners, expands cashless motor claims network to 1,600
Navi adds 4 partners, expands cashless motor claims network to 1,600
ReadyAssist will provide 24/7 roadside assistance to over 19,000 pin codes.
1 day ago
Sun Life Singapore taps CapBridge to distribute indexed life cover to HNWIs
Sun Life Singapore taps CapBridge to distribute indexed life cover to HNWIs
Premiums can be allocated between a fixed interest account and an indexed account.
1 day ago
Cyber risk assessment remains top underwriting barrier
Cyber risk assessment remains top underwriting barrier
About 32.1% of industry respondents cited accurate risk assessment as the biggest challenge in offering cyber cover.
1 day ago
FWD Insurance new business first year premiums surge 59% in 2025
FWD Insurance new business first year premiums surge 59% in 2025
The insurer ranked third amongst new business single premiums.
2 days ago
HSBC and HSBC Life sign Humansa MOU for HNW health planning
HSBC and HSBC Life sign Humansa MOU for HNW health planning
Longer lifespans are forcing HNWIs to rethink wealth succession and protection strategies, the bank said.
2 days ago
SEADRIF and UN WFP launch $1.1m disaster risk insurance for Laos
SEADRIF and UN WFP launch $1.1m disaster risk insurance for Laos
WFP secured funding for the policy through the Global Shield Financing Facility.
2 days ago
Forum
How can Philippine insurers close the country’s disaster protection gap?
Insurance penetration remains below regulator targets despite market growth.
How can wealthy people close the legacy planning gap?
Older cohorts lag on plan execution despite strong awareness.
How can Singapore insurers manage rising risk and tech demands?
Firms turn to AI and data tools to manage complex portfolios.
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Southeast Asia insurers risk profit hit from weak data systems
Igloo CEO says outdated infrastructure limits AI gains despite rising spending.
1 day ago
Insurance
Hong Kong insurer complaints rise for fourth straight year
![Hong Kong insurer complaints rise for fourth straight year]()
The Insurance Authority has flagged gaps in incentives, disclosure, and oversight.
Insurance
Rising climate losses test China’s insurance safety net
![Rising climate losses test China’s insurance safety net]()
Profitable insurers face limits in passing disaster risk despite market scale.
Insurance
War-risk underwriting tightens in Singapore as Gulf airspace disruptions persist
![War-risk underwriting tightens in Singapore as Gulf airspace disruptions persist]()
Airlines reroute across Asia–Middle East routes as insurers reassess exposure and pricing risk.
Insurance
Affluent women force rethink of legacy planning in Asia-Pacific
![Affluent women force rethink of legacy planning in Asia-Pacific]()
Stable growth and early engagement shift advice beyond transactional transfers.
Insurance
Sun Life Philippines to boost sales force, bancassurance under incoming CEO
![Sun Life Philippines to boost sales force, bancassurance under incoming CEO]()
It is pushing insurance in a nation where death and money are taboo topics.
Insurance
Wong Sze Keed builds people‑first culture at AIA
![Wong Sze Keed builds people‑first culture at AIA]()
‘Leadership must be anchored in clarity, courage and humanity.’
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Claims delays reshape customer loyalty patterns in Indonesia insurance sector.
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1. Hong Kong insurance sales rebound as Chinese visitors return 2. Southeast Asia insurers risk profit hit from weak data systems 3. HSBC and HSBC Life sign Humansa MOU for HNW health planning 4. Cyber insurance shock could emerge every 10 to 18 years 5. Sun Life reported income falls 49.9% to $340m in Q1 2026Awards
Jul
07
Event News
Claims delays reshape customer loyalty patterns in Indonesia insurance sector.
