Digital Insurance Conference

Patricia L. Harman is the editor-in-chief of Digital Insurance, covering the intersection between technology and insurance for the industry. She chairs Digital Insurance’s annual DIGIN conference and the Women in Insurance Leadership forum. Previously, she served as editor-in-chief of the PC360 group, chaired the Complex Claims & Litigation Forum and hosted the Insurance Speak podcast. Patti covers auto, property & casualty, workers' compensation, fraud, emerging risks, and is a frequent speaker at insurance industry events. She has more than 20 years of experience covering the property restoration and insurance industries.

As the Chief Claims Officer at Plymouth Rock Assurance, Paul Measley is responsible for the claims organization within Plymouth Rock’s Independent Agency business.

Previously at GEICO, Paul spent his 30-year tenure in various leadership roles, specializing within the claims organization. There he developed and led aspects of GEICO’s corporate claims strategy – including digital claims, systems, first notice of loss, personal injury protection, subrogation, training and auditing.

As a former Claims Executive, CIO and Head of Innovation Stephanie has built a career focused on understanding the business pain points of insurance carriers and implementing right-fit technology that improves adjuster and agent efficiency while ensuring policyholder experiences are modern, simple and lovable. Stephanie has experience leading major claims-based digital transformation initiatives, has successfully managed large-scale Guidewire implementations and regularly worked with carriers to architect multi-year claims technology roadmaps designed to reduce expenses without sacrificing the customer experience. Her ability to balance business outcomes with a human-centered design approach has enabled her to partner with insurance executives as they consider how to further streamline communication and collaboration efforts across the insurance ecosystem to drive efficiencies.

Cory Isaacson is CEO of reThought Insurance Corporation, which he leads from his home and reThought HQ in Denver, Colorado. He’s spent more than a quarter century in the tech business, and ten years in insurance technology, including a stint as CTO at RMS. A tireless entrepreneur and a ceaseless innovator, Cory spends his days leading and supporting the reThought team, and for the moment spearheading the MGA’s technology development in his role as acting CTO. He has five patents to his name.

Valerie Turpin serves as EVP, Head of U.S. Property for Arch Insurance Group Inc. in North America, a position held since 2018. She has 31 years of experience in the Commercial Property insurance industry, in both the Commercial Insurance and the Facultative Reinsurance industries. In 2021, Valerie was named by Insurance Business America one of the Hot 100. Prior to joining Arch Insurance, she led Property and Special Risks for the Midwest region at AIG. She also held various underwriting positions in Europe at AIG Europe. Scor, Sorema, XL and UAP. Valerie holds a master’s in Engineering from Ecole Nationale Superieure de Geologie de Nancy (France) and a law degree from Universite de Pantheon-Assas (France).

Peilin is the VP of Analytics for EXL Service, a global professional consulting firm focusing on advanced analytics and digital transformation to make sense of data and drive clients' business forward. Before EXL, Peilin was the VP of Analytics and Innovation for Gerber Life Insurance, a Western & Southern Financial Group company.

Peilin has extensive experience in the insurance industry, leading innovation, marketing, analytics, and transformation using data to quantitatively and systematically drive ROIs. Peilin led the Gerber Life organizational transformation through her strategic vision to modernize marketing, distribution, operations, contact center, and the technology stack. Peilin won the Novarica Impact Award for Data (judged by 60+ insurance CIOs), the AdExchanger Best First-Party Data Strategy By a Marketer Award, and the AdExchanger Best Technology (Finalist) Award for Gerber Life. 

Peilin thrives on optimizing business performance through leading people and improving the world through gender parity. She is a member of CHIEF (a think tank built to drive more women into positions of leadership), an advisory board member for DIGIN (shaping the future of Insurance), and the Women’s Venture Fund (advising and empowering women entrepreneurs). Peilin ran a Fairtrade company to support female artisans from developing countries before joining the insurance industry. Peilin is a frequent conference speaker on topics of data, insurance, Gen AI, ML, work automation, high-value growth, and DEI. Peilin has an MS in Technology Leadership from Brown University and a MA in Economics from The City University of New York. Outside of work, Peilin is an avid SoulCyclist, foodie, and traveler. Follow her on Instagram @pcorbanese.

Janet is a marketing research and strategic insights executive with extensive experience in the technology, B2B media, healthcare, financial and professional services industries. Her ability to apply a variety of research approaches to strategic business problems has resulted in the delivery of impactful, innovative research programs for a long roster for global Fortune 1000 companies. Previous to her role as VP of Research at Arizent, Janet served as the General Manager/SVP Research at IDG and the head of Market Insights for HIMSS, a nonprofit in the healthcare space. Her passion is storytelling with data, leveraging research to fuel data-driven strategic decision making and thought leadership content. She holds a B.S. degree from Alfred University, and an MBA degree from the Franklin W. Olin Graduate School of Business at Babson College.

Evan Daniels is a nationally recognized leader on fintech and insurance law and policy. He represents clients across the country on regulatory matters and advises financial service and insurance companies on regulatory strategy and dealing with state and federal regulatory agencies in various contexts. In July 2020, Evan was appointed to lead the Arizona Department of Insurance & Financial Institutions, where he served as the state’s chief regulator for insurance, banks, credit unions, and various other financial services, including money transmitters, consumer lenders, and mortgage-related licensees. Prior to his appointment, Evan stood up Arizona’s first-in-the-nation regulatory sandbox program for fintech as part of the Arizona Attorney General’s Office.

As a former regulator, Evan has expertise in insurance and financial services licensing, compliance, and investigatory matters. He has deep experience in innovation policy and regulatory decision-making concerning technology, artificial intelligence, machine learning, digital assets, and insurtech. Having served as an assistant attorney general in Arizona, Evan understands how to effectively navigate UDAAP claims and investigations, working with all levels of government. He has represented the offices in which he has worked at the highest levels of government, including the White House, the Federal Reserve, the OCC, the CFTC, the Arizona Legislature, and as an active member of the National Association of Insurance Commissioners and Conference of State Banking Supervisors.

John Vedder helps direct the strategic vision of Bridge Specialty Insurance Brokerage as the Executive Director of Property & Casualty. A proud alumnus of the University of Georgia, he earned his BBA in Risk Management & Insurance, jump starting his passion for the industry. His career trajectory commenced as a retail agent, then proceeded to the wholesale side of the industry where the growth of his own property brokerage book of business had a heavy focus on placements of habitational and senior living accounts. John is based in our Atlanta, Georgia office. When he is not spending time with his wife and 3 children, John enjoys Georgia Football (Go Dawgs!), hunting/fishing, and traveling to experience new areas.

Andrew Sagon is a Managing Director at Hudson Structured Capital Management Ltd. (HSCM) and Partner, HSCM Ventures. He joined HSCM in 2018 as a co-founder of HSCM Ventures, the insurance technology focused venture investing arm of HSCM. Andrew serves in board roles at several HSCM Ventures portfolio companies including Atidot, Battleface, CyberCube, Kin, Polly and ReThought Insurance. Prior to HSCM, Andrew worked at Willis Towers Watson Securities, the insurance focused investment banking arm of Willis Towers Watson where he advised on more than 20 international and domestic insurance M&A, capital raising and ILS transactions and helped establish and served as the initial editor of the Willis Towers Watson Securities Quarterly InsurTech Briefing.

Chris Carlson serves as the Chief Operating Officer CRC and the Director of CRC Group’s Property Practice where he provides support and strategic direction for the company’s 700+ property brokers. Chris brings a unique blend of 20+ years of experience in Energy, Construction, and Global Property Insurance to the role as well as extensive knowledge of natural catastrophe portfolio management and underwriting.

Since launching his insurance career in 2004, Chris has taken on progressively more challenging leadership roles within the insurance industry, serving as a Global Property Underwriter with Zurich North America and Vice President with Liberty International Underwriters. In 2016, Chris joined Aspen Insurance as Senior Vice President of Energy & Construction before becoming Executive Vice President and Head of U.S. Property & Delegated Authority. In September 2021, Chris made the leap to Team CRC where he takes a servant leadership approach to supporting a team of talented brokers as well as outstanding retail and market partners. Chris truly enjoys collaborating with colleagues and partners across the industry to facilitate sustainable business development and protect people and businesses in the face of natural disasters. He’s also passionate about leveraging data and analytics to drive innovation and help move the industry forward as client needs evolve.

Chris earned a Bachelor of Business Administration in Risk Management from the University of North Texas (UNT). He currently serves as a Member of the UNT Risk Management Advisory Board and the WSIA Talent Outreach Committee. He is also the Southeast Board Member for the Insurance Industry Charitable Foundation (IICF).

Chris, his wife Jessica, and their 3 children call the Atlanta area home. Outside the office, Chris gives back to his community by volunteering with various local charities including, Drake House, an organization that assists women and children experiencing homelessness in the Atlanta area.

Melanie Subin is the Managing Director of the Future Today Institute. Throughout her career, Subin has been instrumental in weaving strategic foresight into the fabric of numerous Fortune 500 organizations. Prior to joining Future Today Institute, Melanie served as Senior Director of Emerging Insights for Travelers Insurance, where she provided insights and foresight for a decade to business partners across the enterprise.

Her expertise spans a range of critical domains, including risk management, cybersecurity, the metaverse, virtual realities, and web3. She delivers incisive guidance to senior leadership teams, equipping them to navigate today’s complex business landscape. She has spent years assessing the impact of major external forces such as climate change, increased technological sophistication, changing consumer and business preferences, and connectivity on the risks faced by small, medium, and large businesses across the globe.

Subin frequently shares her insights in some of the world’s top publications — including the New York Post, Fox Business News, and Axios. She also contributes to working groups at the World Economic Forum and co-teaches the Strategic Foresight MBA course at the NYU Stern School of Business.

Mojgan Lefebvre is Executive Vice President and Chief Technology & Operations Officer for Travelers. She is responsible for the company’s technology, data, analytics, cyber security and business operations including business resiliency, customer service, premium audit and billing across the enterprise.

Before joining Travelers in 2018, Lefebvre served as global Chief Information Officer for Liberty Mutual’s commercial business and held leadership positions across a variety of other industries, including medical device company bioMérieux and strategy consulting firm Bain.

She is one of Forbes’ CIO Next 50 Innovative Technology Leaders, a CIO Class of 2022 Hall of Fame inductee and a member of the National Diversity Council’s Top 50 Most Powerful Women in Technology. She was a 2017 Digital Insurance Women in Insurance Leadership Award recipient and a finalist for the 2020 MIT Sloan CIO Leadership Award.

Lefebvre earned her bachelor’s degree in computer science from Georgia Institute of Technology and her MBA from Harvard Business School.

Keith Bregman, Sr. Manager of Customer Experience and Mobility at Selective Insurance, is responsible for the evaluation, delivery, and adoption of Selective’s digital and value-added services for customers. Keith and his team build Selective’s portfolio of customer-centric solutions powered by data-driven insights to enhance overall customer experience. He is responsible for offering a new wave of value-added services, from inception to rollout, as well as for the ultimate success of each service. In prior roles, Keith liaised with business units to develop mobility and customer self-service solutions designed to drive mobility-first strategies at Selective. Before joining Selective, Keith held various positions at UnitedHealth Group in Organizational Change Management, Enterprise Practices Tools & Solutions, and Vendor Relationship Management.

Sarah Dignardi is Senior Manager of Digital Experience at Selective Insurance. Sarah leads the company’s efforts to deliver superior user experiences in the award-winning MySelective mobile app and website. She partners with business units, technical teams, and project management to prioritize and oversee the implementation of system enhancements. Sarah is building a UI/UX function within Selective and onboarded the company’s first UX research tool, User Testing. Previously, Sarah held roles within business analysis teams at Selective and began her career as an insurance lines analyst at ISO, a Verisk Analytics company.

Josh Bjorkman serves as a Senior Vice President of Digital Partners at Arch Insurance Group, Inc., joining the company in 2020. In his role, Josh is responsible for guiding digital distribution strategy and execution, as well as overseeing strategic investments in Insurtech start-ups.

Lauren Dieterich is the Chief Operating Officer for Arch Insurance North America. She joined Arch in January 2023. Prior to Arch she was Head of Operations and Digital, Surplus and Specialty Lines at Crum & Forster Insurance. She also held several roles spanning more than 18 years at American International Group, Inc., including as Head of Operations, North America Retail Property. She holds a B.S. degree in Electrical Engineering and Computer Science from Duke University.

Demo Presenters

Lewis Worlidge is a SaaS sales leader currently working as the VP of Sales at SalesScreen. After graduating from the University of Sheffield, Lewis began his career in sales, focusing on creating reliable revenue for SaaS companies and building better sales cultures through his leadership. As a VP of Sales, Lewis has helped to develop some of the top sales teams through his dedication to “lead by example” and creating revenue strategies focused on engagement, retention, and overall strong culture.