Vietnam’s largest non-life insurer launches app that predicts future illness

Bao Viet Insurance has partnered with Hitachi to launch the app.

Vietnam’s biggest non-life insurer, Bao Viet Insurance, has teamed up with Tokyo-based Hitachi, Ltd. to integrate digital technologies like artificial intelligence and big data analysis into the business to raise health awareness, and prevent the development and aggravation of diseases in Vietnam.

Under this agreement, Bao Viet Insurance will introduce Hitachi's leading technologies for analysing medical big data to Bao Viet Direct, an app provided to Bao Viet Insurance policyholders, and will begin providing a new insurance service for improving health, which permits users to easily measure the risk of developing lifestyle-related diseases and receive health guidance.

The upgrade in the insurer’s app will enable them to predict future risks of hospitalisation caused by eight major lifestyle-related diseases using medical big data, which includes users' health checkup results and health insurance claims. 

The new service enables Bao Viet Insurance policyholders to easily check their future risks of the eight major lifestyle-related diseases simply by entering their health checkup results and past medical history into the mobile app. The app also displays factors for risks and offers advice for improvement. Their information can enable specific behavioural changes and lifestyle habits to support health improvement.

The solution will enable further channel expansion and create opportunities at the time of insurance application. Additionally, the risk prediction service will be linked to the remote medical care services provided by Bao Viet Insurance. 

Bao Viet Insurance plans to combine the various health data management functions of the Bao Viet Direct app for a customised, centralised, and integrated administration of health information that supports the wellbeing and productivity management of companies. 

The two companies plan to continue to discuss the creation of new health promotion services that utilize various technologies.