Malaysian committee pushes transparency as healthcare financing flaws persist

Its mandate includes finding root causes and building practical fixes across the insurance and takaful system.

Malaysia’s Healthcare Partners Protocol & Solutions Committee (HPPSC) aims to improve medical claims management and coordination between insurers, takaful operators and healthcare providers.

The committee brings together both payors and providers, including the Malaysian Medical Association, the Association of Private Hospitals of Malaysia, insurance and takaful operators, and third-party administrators. 

Observers from the Health Ministry and Bank Negara Malaysia also take part. It is co-chaired by representatives from the Malaysian Medical Association and the Life Insurance Association of Malaysia, with support from the General Insurance Association of Malaysia and the Malaysian Takaful Association.

HPPSC now focuses on addressing systemic issues in private healthcare financing through structured engagement.

Its role includes identifying root causes of recurring problems, developing practical solutions and improving transparency across the medical insurance and takaful ecosystem. 

LIAM chief executive officer and HPPSC co-chair Mark O’Dell said early work by the committee has already improved communication amongst private healthcare stakeholders, describing the engagement as an initial step toward addressing shared challenges in a more coordinated way.