India insurer Ageas Federal Life reports near‑perfect claim settlement ratios

Three in four eligible claims were settled within seven days in FY2025–26.

Ageas Federal Life Insurance reported a 99.82% individual claim settlement ratio for financial year 2025 to 2026, according to its latest public disclosures.

The insurer also said 96.11% of eligible claims were settled within 30 days after complete documentation was received, whilst 75% were settled within seven days.

Its group insurance business recorded a claim settlement ratio of 99.96%.

Customers can submit claims through the insurer's website, email, partner bank branches, and Ageas Federal Life Insurance offices across India.

"Every claim we settle is a promise honored," said Jude Gomes. He said the company has focused on making its claims process simpler, faster, and more transparent over the past year.

The insurer also said it was recognised amongst the top 10 companies for customer experience in the Hansa Research Life Insurance CuES 2026 report.