Manulife HK, Macau reels in new Chief Agency Officer

He joined Manulife in 2019 as asst. Vice President, head of DBS Bancassurance.

Manulife Hong Kong and Macau appointed Albert Mak as Chief Agency Officer, effective 1 November. 

In this role, Mak will oversee the company’s 10,000 agency force across Hong Kong and Macau, focusing on driving growth, improving sales productivity, and meeting recruitment targets.

He will report to Rishi Srivastava, Chief Agency Officer for Asia, and Ivan Chan, Chief Distribution Officer for Hong Kong and Macau.  

Mak joined Manulife in 2019 as assistant Vice President, head of DBS Bancassurance, and later expanded his responsibilities to include business development and training for bancassurance partnerships with DBS and China CITIC Bank International.

With over 15 years of experience in financial services, Mak has held roles at HSBC Insurance, Standard Chartered Bank, and HSBC, specialising in sales strategies and team development. 

He holds a Bachelor of Science in Statistics from the University of British Columbia, Canada.