, China
459 view s
Photo from Pixabay

ZhongAn Insurance publishes white paper on generative AI application

It recorded notable advancements in adopting AI into the Chinese insurance industry.

China-based ZhongAn Insurance and ZhongAn Technology published their first white paper on generative artificial intelligence (AI) technology.

The paper, titled "AIGC/ChatGPT Insurance Industry Application White Paper", offers a thorough analysis of over 30 specific areas where AIGC technology can be used in the insurance sector, along with ZhongAn's own investigation of its potential. 

This advancement signifies notable progress in incorporating AI into the Chinese insurance industry, with ZhongAn taking the lead.

AIGC demonstrates capabilities in comprehending and interpreting intricate sentence structures, semantic connections, and logical reasoning. It excels at capturing long-term dependencies in text, understanding context and meaning, and producing highly accurate, coherent, and semantically enhanced text.

ALSO READ: China Non-Life Insurance stable in Q1: Fitch Ratings

The white paper suggests that insurance institutions need to swiftly address the challenges of selecting and researching LLM models in the near future. 

They should also promote the widespread adoption of AIGC technology in various areas, including multimodal marketing content and strategy recommendations, intelligent customer service, and code generation. 

In the medium and long term, personalised marketing will emerge as the central focus of competition amongst insurance institutions, and every insurance company should strive to move in this direction.

Follow the link for more news on

Join Insurance Asia community
Since you're here...

...there are many ways you can work with us to advertise your company and connect to your customers. Our team can help you dight and create an advertising campaign, in print and digital, on this website and in print magazine.

We can also organize a real life or digital event for you and find thought leader speakers as well as industry leaders, who could be your potential partners, to join the event. We also run some awards programmes which give you an opportunity to be recognized for your achievements during the year and you can join this as a participant or a sponsor.

Let us help you drive your business forward with a good partnership!

Exclusives

Income-Allianz failed merger shows popular opinion is king
The deal faced backlash from Singaporeans who thought it betrayed Income’s social mission.
Filipino gamers hold promise for FWD
The insurer plans to support other games and aspects of the gaming ecosystem beyond esports.