Forrester Customer Experience Index
FWD General Insurance tops CX index in Hong Kong
FWD General Insurance tops CX index in Hong Kong
The insurer first claimed the top spot in Forrester's 2019 rankings.
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1. Insurance businesses lose over $1.14m a year to payment fraud 2. AXA partners Deloitte to target Hong Kong HNW wealth segment 3. Singapore insurers win 96% of health claim battles 4. Zurich launches 5-minute AI cyber insurance 5. Zurich and Shopee unveil fraud cover as Malaysia scams surgeResource Center
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Speakers from Kasikornbank, KPMG Thailand, Systemweb Technology, and Simon-Kucher will share their insights on the industry’s latest trends and challenges.
