Forrester Customer Experience Index
FWD General Insurance tops CX index in Hong Kong
FWD General Insurance tops CX index in Hong Kong
The insurer first claimed the top spot in Forrester's 2019 rankings.
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1. India insurance market sees moderating premium growth: Report 2. Remote job demand in Singapore insurance rises 15.3% 3. Tokio Marine Life, RHB launch guaranteed-acceptance plan for seniors 4. Manulife to sell MVI Life to Japan’s Asahi Life 5. Hong Kong reinsurers to absorb significant claims from Wang Fuk Court fireResource Center
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AI isn’t replacing insurance, it’s finally making it work