Insurance Authority Conduct in Focus 2021
Hong Kong IA reveals insurance complaints dropped by 9% in 2021
The IA also said its handling of complaints also improved.
Hong Kong IA reveals insurance complaints dropped by 9% in 2021
The IA also said its handling of complaints also improved.
Thought Leadership Centre
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1. Income-Allianz failed merger shows popular opinion is king 2. Philippine life insurance sector slated for 5.4% CAGR by 2028 3. Foreigners in India buying insurance climbs 50% 4. AIA Singapore, Whitecoat expand partnership to address healthcare affordability 5. Hang Seng Insurance to benefit from parental tiesResource Center
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Humans need to be in insurance’s genAI loop
![Humans need to be in insurance’s genAI loop]()
Insurance
Employees still need to interpret AI-generated data and make decisions to minimise risks.
Employees still need to interpret AI-generated data and make decisions to minimise risks.
