Outstanding insurers recognised at the 7th Insurance Asia Awards
These companies have made worthwhile contributions to the advancement of the insurance industry in the Asia Pacific.
Whilst the need for digital transformation has been fast-tracked in recent years due to global threats, its integration into the insurance industry has been challenging due to a variety of factors such as outdated legacy systems and strict regulatory requirements of the industry itself. The need for lower-cost options has also become more apparent amidst losses from the pandemic.
Recent trends such as instability in economies and the increasing need for sustainability have also made the work much harder as insurers and even stakeholders navigate a period of uncertainty.
Despite these challenges, insurers have been proactive in delivering exceptional service to their customers. Companies that have undergone their respective digital transformation journeys and continue to innovate their products and solutions are at an advantage in such a rapidly moving market.
In recognition of these organisations’ conscious efforts in helping the insurance industry pick up, Insurance Asia has honoured around 100 companies across the Asia Pacific at this year’s Insurance Asia Awards.
The event was held via digital presentations throughout July and August. Winning companies were interviewed digitally to share their thoughts on winning the most prestigious awards programme in Asia’s insurance industry.
This year’s event was judged by an esteemed panel consisting of Liza Drew, Financial Services Indirect Tax Leader, Asia-Pacific at EY; Richard Holloway, Managing Director, Southeast Asia & India and Life at Milliman; Chris Hewison, Partner for Insurance at PwC Hong Kong; Steven Goh, Head of Insurance Audit at KPMG Singapore; Frank Dubois, Head of Insurance at KPMG Singapore; and Wayne Savage, Audit & Assurance Partner and FSI Assurance Leader at Deloitte Southeast Asia.
Congratulations to all the winners!
INSURANCE ASIA AWARDS 2022
Aflac Life Insurance Japan Ltd.
- Digital Insurance Initiative of the Year - Japan
- Insurtech Initiative of the Year - Japan
AIA Korea
- AI Initiative of the Year - Korea
AIA BHD
- AI Initiative of the Year - Malaysia
- Insurtech Initiative of the Year - Malaysia
AIA Thailand
- International Life Insurer of the Year - Thailand
AIA Insurance Lanka Ltd
- Digital Insurance Initiative of the Year - Sri Lanka
AIA International Limited, Hong Kong & Macau
- Education Insurance Initiative of the Year - Hong Kong
AIA Life Insurance Company Limited
- Claims Initiative of the Year - China
- Mobile App of the Year - Malaysia
AIA Singapore
- Domestic Life Insurer of the Year - Singapore
- Insurance Initiative of the Year - Singapore
Wong Sze Keed, AIA Singapore
- CEO of the Year
Aioi Bangkok Insurance Public Company Limited
- Insurance Initiative of the Year - Thailand
- Insurtech Initiative of the Year - Thailand
Allianz Partners China
- Insurtech Initiative of the Year - China
- Marketing Initiative of the Year - China
Allianz PNB Life Insurance, Inc.
- Marketing Initiative of the Year - Philippines
Amana Takaful Insurance
- Marketing Initiative of the Year - Sri Lanka
- New Insurance Product of the Year - Sri Lanka
AmGeneral Insurance Berhad
- Digital Insurance Initiative of the Year - Malaysia
APRIL Hong Kong Limited
- Marketing Initiative of the Year - Hong Kong
AXA Affin General Insurance Berhad
- International General Insurer of the Year - Malaysia
- New Insurance Product of the Year - Malaysia
AXA AFFIN Life Insurance Berhad
- Customer Service Initiative of the Year - Malaysia
AXA Philippines
- Health Insurance Initiative of the Year - Philippines
AXA Tianping P&C Insurance Company Limited
- Customer Service Initiative of the Year - China
AYA SOMPO Insurance
- Digital Insurance Initiative of the Year - Myanmar
Bao Viet Insurance Corporation
- Insurtech Initiative of the Year - Vietnam
BOB-Cardif Life Insurance Co. Ltd
- International Life Insurer of the Year - China
Braxtone Insurance Management
- Insurance Administrator of the Year - Bahrain
Braxtone Surveyors & Loss Adjusters L.L.C
- Claims Initiative of the Year - United Arab Emirates
Cardif Assurance Vie Japan
- Insurance Initiative of the Year - Japan
Carrot General Insurance Corp.
- Auto Insurance Initiative of the Year - South Korea
- Digital Insurance Initiative of the Year - South Korea
Cathay Life Insurance
- ESG Initiative of the Year - Taiwan
Cebuana Lhuillier Insurance Brokers, Inc.
- Domestic Broker of the Year - Philippines
- Insurtech Broker Initiative of the Year - Philippines
Chartered Life Insurance Company Limited
- Domestic Life Insurer of the Year - Bangladesh
China Life Insurance Co. Ltd (Taiwan)
- Digital Insurance Initiative of the Year - Taiwan
Chubb Life Vietnam
- Mobile App of the Year - Vietnam
Cigna Taiwan
- AI Initiative of the Year - Taiwan
City General Insurance Company Limited
- Claims Initiative of the Year - Bangladesh
Cocolife
- Education Insurance Initiative of the Year - Philippines
Continental Insurance Lanka Limited
- Domestic General Insurer of the Year - Sri Lanka
Coverfox Insurance Broking Pvt Ltd
- Insurtech Broker Initiative of the Year - India
Dhofar Insurance Company SAOG
- Domestic General Insurer of the Year - Oman
E.design Insurance Co., Ltd.
Claims Initiative of the Year - Japan
EFU Life Assurance Ltd
- Domestic Life Insurer of the Year - Pakistan
Etiqa Life and General Assurance Philippines, Inc
- Customer Service Initiative of the Year - Philippines
Expat Insurance Pte Ltd
- Domestic Broker of the Year - Singapore
Forte Insurance (Cambodia) Plc
- Domestic General Insurer of the Year - Cambodia
FPG Insurance
- Digital Insurance Initiative of the Year - Philippines
PT. Futuready Insurance Broker
- Insurtech Broker Initiative of the Year - Indonesia
FWD GROUP HOLDINGS LIMITED
- Customer Service Initiative of the Year - Hong Kong
FWD Insurance
- Social Media Initiative of the Year - Malaysia
FWD Life Insurance Philippines
- Insurance Inclusion Initiative of the Year - Philippines
FWD Singapore Pte. Ltd
- New Insurance Product of the Year - Singapore
FWD Takaful Berhad
- New Takaful Insurance Product of the Year - Malaysia
FWD Vietnam Life Insurance Company Limited ("FWD")
- Education Insurance Initiative of the Year - Vietnam
- New Insurance Product of the Year - Vietnam
Generali Vietnam Life Insurance Limited Liability Company
- Marketing Initiative of the Year - Vietnam
Generali Hong Kong
- Insurance Distribution Initiative of the Year - Hong Kong
Go Digit General Insurance
- Domestic General Insurer of the Year - India
- Customer Service Initiative of the Year - India
Grand Guardian Nippon Life Insurance
- New Insurance Product of the Year - Myanmar
- International Life Insurer of the Year - Myanmar
Great Eastern Life Singapore
- Education Insurance Initiative of the Year - Singapore
- Advisers Initiative of the Year - Singapore
Green Delta Insurance Company Ltd.
- Digital Insurance Initiative of the Year - Bangladesh
Hanwha Life Insurance
- Insurance Initiative of the Year - Indonesia
HDFC Life Insurance Company Limited
- New Insurance Product of the Year - India
HL Assurance
- Travel Insurance Initiative of the Year - Singapore
Hong Leong Assurance
- Domestic Life Insurer of the Year - Malaysia
Howden Broking
- International Broker of the Year - Gold
ICICI Prudential Life Insurance Company Ltd
- Digital Insurance Initiative of the Year - India
Igloo Insure
- New Insurance Product of the Year - Indonesia
Janashakthi Insurance PLC
- Domestic Life Insurer of the Year - Sri Lanka
- Mobile App of the Year - Sri Lanka
KBZMS General Insurance Co.Ltd
- Domestic General Insurer of the Year - Myanmar
- Customer Service Initiative of the Year - Myanmar
Krungthai-AXA Life Insurance Public Company Limited
- ESG Initiative of the Year - Thailand
- Health Insurance Initiative of the Year - Thailand
Liberty Insurance Limited, Vietnam
- International General Insurer of the Year - Vietnam
- Auto Insurance Initiative of the Year - Vietnam
Magma HDI General Insurance Company Limited
- Insurance Initiative of the Year - India
Malayan Insurance Company, Inc.
- Domestic General Insurer of the Year - Philippines
- New Insurance Product of the Year - Philippines
Mandiri AXA General Insurance
- Domestic General Insurer of the Year - Indonesia
Manulife Financial Asia Limited
- Claims Initiative of the Year - Hong Kong
Manulife Vietnam
- Digital Insurance Initiative of the Year - Vietnam
Max Life Insurance
- Advisers Initiative of the Year - India
Mitsui Sumitomo Insurance Co., Ltd.
- New Insurance Product of the Year - Japan
MSIG Insurance
- Claims Initiative of the Year - Singapore
Muang Thai Life Assurance Public Company Limited
- Domestic Life Insurer of the Year - Thailand
- Digital Insurance Initiative of the Year - Thailand
- New Insurance Product of the Year - Thailand
Nan Shan Life Insurance Co., Ltd.
- Domestic Life Insurer of the Year - Taiwan
Now Health International
- Mobile App of the Year - Hong Kong
Niva Bupa Health Insurance Pvt Ltd
- Insurance Distribution Initiative of the Year - India
Peak Reinsurance Company Limited
- Asian Reinsurer of the Year
PGA SOMPO INSURANCE CORPORATION
- Insurance Initiative of the Year - Philippines
Policybazaar Insurance Brokers Limited
- Domestic Broker of the Year - India
Pru Life UK
- International Life Insurer of the Year - Philippines
Prudential Assurance Malaysia Berhad
- ESG Initiative of the Year - Malaysia
- Health Insurance Initiative of the Year - Malaysia
Prudential BSN Takaful Bhd
- Insurance Inclusion Initiative of the Year - Malaysia
Prudence Foundation
- ESG Initiative of the Year - Hong Kong
Prudential Life Assurance (Thailand) PCL.
- Customer Service Initiative of the Year - Thailand
Prudential Vietnam Assurance Private Ltd.
- International Life Insurer of the Year - Vietnam
- ESG Initiative of the Year - Vietnam
PT Asuransi Jiwa Sinarmas MSIG Tbk.
- Domestic Life Insuer of the Year - Indonesia
PT AXA Mandiri Financial Services
- Digital Insurance Initiative of the Year - Indonesia
PT Great Eastern Life Indonesia
- Marketing Initiative of the Year - Indonesia
- Mobile App of the Year - Indonesia
Qatar Insurance Company
- Domestic General Insurer of the Year - Qatar
- Auto Insurance Initiative of the Year - Qatar
- Digital Insurance Initiative of the Year - Hong Kong
- Insurtech Initiative of the Year - Hong Kong
QBE Insurance (Singapore) Pte Ltd
- Digital Insurance Initiative of the Year - Singapore
Qianhai Reinsurance Company Limited
- ESG Initiative of the Year - China
- Health Insurance Initiative of the Year - China
- Underwriting Initiative of the Year - China
Salaam Takaful Limited
- Auto Insurance Initiative of the Year - Pakistan
SBI General Insurance Company Limited
- Marketing Initiative of the Year - India
Singlife with Aviva
- Domestic General Insurer of the Year - Singapore
- Mobile App of the Year - Singapore
Sun Life Grepa Financial, Inc.
- MSME Insurance Initiative of the Year - Philippines
Surer
- Insurtech Start-up of the Year - Singapore
- Insurtech Initiative of the Year - Singapore
Swiss Re Asia Pte Ltd
- Auto Insurance Initiative of the Year - China
Taiwan Life Insurance
- Claims Initiative of the Year - Taiwan
- Health Insurance Initiative of the Year - Taiwan
- New Insurance Product of the Year - Taiwan
Takaful Brunei
- Mobile App of the Year - Brunei
- Domestic General Insurer of the Year - Brunei
- Domestic Life Insurer of the Year - Brunei
Tata AIG General Insurance Company Limited
- Mobile App of the Year - India
Tawuniya Insurance
- Domestic General Insurer of the Year - Saudi Arabia
- Digital Insurance Initiative of the Year - Saudi Arabia
Thai Life Insurance
- Digital Transformation Initiative of the Year - Thailand
The Insular Life Assurance Company, Ltd.
- Domestic Life Insurer of the Year - Philippines
Tokio Marine Life Insurance Singapore
- ESG Initiative of the Year - Singapore
- Marketing Initiative of the Year - Singapore
Tokio Marine Life Insurance Malaysia Bhd.
- International Life Insurer of the Year - Malaysia
Tower
- Insurtech Initiative of the Year - New Zealand
Tune Protect Group Berhad
- Insurance Administrator of the Year - Malaysia
- Travel Insurance Initiative of the Year - Malaysia
Türkiye Sigorta A.Ş
- Digital Insurance Initiative of the Year - Turkey
Underwriting Agencies of Singapore
- Managing General Agent of the Year - Singapore
Union Assurance PLC
- Health Insurance Initiative of the Year - Sri Lanka
Unique Insurance Brokers (Pvt.) Limited
- Domestic Broker of the Year - Pakistan
United Insurance Company
- Digital Insurance Initiative of the Year - Bahrain
Universal Sompo General Insurance Company Limited
- AI Initiative of the Year - India
- Claims Initiative of the Year - India
- ESG Initiative of the Year - India
Zurich Malaysia
- Claims Initiative of the Year - Malaysia
- Cyber Liability Insurance Initiative of the Year - Malaysia
If you want to join the 2023 awards programme and be acclaimed for your company's outstanding retail initiatives, please contact Jane Patiag at [email protected].