UAS nabs Managing General Agent of the Year accolade at Insurance Asia Awards 2022

Singapore’s leading marketing insurance for industrial and commercial plants and equipment provides customisable benefits to fit their customers’ needs and reduces gaps in the equipment cover.

Currently celebrating their golden jubilee, Underwriting Agencies of Australia (UAA) the parent office of UAS, is celebrating their 50th year of providing innovative insurance solutions for the mobile plant industry globally. Underwriting Agencies of Singapore (UAS) bagged the Managing General Agent of the Year-Singapore award at the Insurance Asia Awards 2022. Since 2016, the prestigious award has gathered Asia's leading insurance companies and recognises their exceptional initiatives, products, and solutions that have made the company prosper during challenging times.  

As a one-stop mobile plant and machinery insurance solution provider, UAS has developed a tailored product known as the Industrial Special Plant (ISP), which combines seven cover sections into one comprehensive insurance package. ISP has a customisable benefit to reduce the gaps of the risk and fit the needs of the equipment of the insured. It offers coverage for owned and non-owned mobile plants and equipment, third-party property damage coverage for registered vehicles and comprehensive legal liability protection for the insured’s business activity. 

ISP has been designed to protect all mobile plants and equipment, ranging from the most miniature post-hole digger to the most giant fixed or mobile cranes. Included in the package are cranes, crane trucks, earthmoving equipment such as excavators, bulldozers, hydraulic hammers, boom lifts, cherry pickers, concrete pumps, generators, compressors, forklifts, and other material handling equipment.

From understanding and underwriting the risk to managing the full results of the claim, UAS also provides additional benefits and free coverage to the insured when they take up a policy, such as damage to lifted goods, expediting costs, recovery costs, employee property damage, appreciation in value, indemnity to the hirer, and extra cost of reinstatement. 

The mobile plant protection expert regularly conducts focus groups to meet the insurance requirements of all clients, combining their cutting-edge operational system and industry service connections. One good example of this is the need to cross-sell to their existing clients and that the distribution agents need help with marketing materials to reach out to their clients. As a response, an EDM flyer was created for them to quickly reach out via email or WhatsApp to create further awareness for their client to ponder if they have covered all their gaps in a risk.

It is essential to have the resources and cooperation of people who know and understand mobile plants and equipment. Therefore, UAS also provides joint field work with their distribution agents to address the queries and needs of the insured, from product benefits to the processing of claims. 

Committed to client satisfaction, UAS has vowed to maintain a high standard in their claim services as they go all out to source replacement parts that their insured will need to have an above satisfactory repair through their network of first-class repairers and assessors across Australia, New Zealand, Latin America, Asia, and the regions of the Pacific Islands and Papua New Guinea.

The Insurance Asia Awards 2022 is presented by Insurance Asia. To view the full list of winners, click here. If you want to join the 2023 awards programme and be acclaimed for your company's outstanding retail initiatives, please contact Jane Patiag at [email protected].