Contributors

Kenneth Koh

Kenneth is an experienced management executive with more than 20 years of experience in marketing and distribution management, having worked for global insurance institutions, with focus on marketing/ business transformation and effectiveness in area of marketing and customer relationship management.

With SAS, Kenneth has supported transformation activities of FSI clients to become more customer centric using a hybrid of technology and business advisory work. At SAS, he provides business advisory support to help customers develop their business strategies using data driven analytics in CRM, distribution management and operational efficiency, and drives projects involving customer analytics, operational improvements, data management, campaign management and digital transformation.

Kenneth provides a expertise in database marketing, customer analytics, customer experience design/management and business advisory. As an insurance subject matter expert, Kenneth has played a pivotal role in providing technology guidance to insurers on the end to end capabilities for IFRS 17 compliance.

Kenneth holds a post graduate degree (Master of Science) in Marketing & Consumer Insight from the Nanyang Technological University Business School of Singapore.

Lei Yu

Lei Yu is the Managing Director at Marsh Hong Kong and Macau.

Liew Nam Soon

Liew Nam Soon is the Asean Managing Partner, Financial Services at Ernst & Young. 

Lim Siang Thnia

Lim Siang Thnia is a Consulting Partner in Deloitte Southeast Asia. Based in Singapore, he is a qualified actuary with more than 20 years of experience in the insurance industry. Siang Thnia has worked for a direct insurer, a reinsurer and as a consultant. At Deloitte, he is involved in a wide range of actuarial work in Southeast Asia.

Lim Teck Wee

Lim Teck Wee, Head of ASEAN at CyberArk is a leader in the IT industry, with more than 20 years in the areas of Business, Sales and Operations Management. 

As a corporate executive, he has a successful track record of developing and executing strategies that result in strong revenue growth in diverse markets and multi-country environments. As a leader, he effectively creates a positive and productive work environment with his team and peers. His experience in managing large-scale and high-growth businesses in the corporate setup gave him invaluable insights into what makes large internationally-focused organizations successful through leveraging direct sales, partners, and alliances.

Neeraj Kaushik

Neeraj Kaushik, Principal Consultant, is a Product Manager for the Infosys® McCamish NGIN platform initiative at Infosys McCamish Systems, US. He is a published author and Top Voice on LinkedIn in 5 areas-Insurtech, Business Analysis, Product Management, Artificial Intelligence and Data Architecture.

Neeraj is an innovative and effective thought leader recognized for achieving exceptional results in highly competitive environments requiring continuous improvement and has driven the business of large-scale technology projects based out of the US, UK, India, and China Geography for the last 18+ years. He has an excellent insurance business domain, architecture, design, and implementation skills in various life insurance administration as well as producer management & compensation systems.

Prior to this, Neeraj was part of Big 4 Consulting firms like PwC & Deloitte where he led digital transformation programs and strategic consulting initiatives across the Life, Annuities, and Property & Casualty Insurance space.

He holds a master’s degree in insurance & risk management from Birla Institute of Management Technology (BIMTECH) and the designations of ALMI (LOMA), Fellow of Risk Management Association of India (RMAI) and President Select Member (Leadership Excellence at Harvard Square).

Pankaj Thareja

Pankaj Thareja is a Senior Cyber Consultant for FM Global's APAC Division, with his work based in Singapore. As part of the Cyber Hazards team, Pankaj draws on his extensive experience in Cyber Security, along with FM Global's scientific research and loss prevention engineering, to create products and services that help clients evaluate cyber risk effectively and build cyber resilience. Additionally, Pankaj advises organizations on how to enhance their cyber security posture, security design, and controls to protect their critical equipment and information assets and prevent losses. Furthermore, Pankaj holds the Certified Information Systems Security Professional (CISSP) credential, which is widely acknowledged as the top cybersecurity certification in the industry worldwide.

Paul Tse

Paul Tse is the Chief Marketing and Digital Officer of FWD Hong Kong & Macau, overseeing the company’s marketing, branding and corporate communications, customer data analytics, direct and telemarketing, as well as partnership distribution. Paul also has another crucial role in leading the company’s digital transformation, direct-to-customer (DTC) digital sales distribution, and acceleration of digital touchpoints for more real-time customer engagement.

Paul has near 30 years of experience in marketing, sales and business strategy across various industries and multinational companies such as airlines, financial institutions, and retail and luxury brands. He has a wealth of experience in integrated and multi-channel marketing programmes on branding, customer relationship management, loyalty programmes, digital marketing and e-commerce. 

Paul holds an Executive Master of Business Administration (EMBA) degree and a Bachelor of Social Science degree from the Chinese University of Hong Kong. Paul has a passion for soccer and brewing great coffee outside of work!

Peter Miller

Peter Miller is a seasoned business leader and entrepreneur with a proven track record of leading start-ups and established enterprises through outstanding partnership building and project execution on a global scale.

He has over 25 years of expertise in financial services, including that of Group CEO of Tune Insurance, which was listed on the KLSE; as CEO of Tune Money, which launched AirAsia Big; as Head of Insurance for CIMB Group; and as Head of Bancassurance for AIA China, Indonesia, and Malaysia.

Peter has spent much of his professional life in Asia, where he has led various prominent and successful financial services initiatives in Asia Pacific, the United States, MENA, and Eastern Europe. Peter obtained a mathematics degree from Leicester University in England.

Raj Juta and Matthew Ives

Raj Juta, Insurance Sector Leader and Matthew Ives, Senior Manager at Deloitte Southeast Asia