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Insurance experts warn of poor systems leading to the disruption of digital adoption, whilst partnership opportunities could boost growth.

With less than 3% insurance penetration, insurance experts concur that low financial literacy has eroded potential.

Legacy systems often come with limitations that can hinder the development of new products and insurance channels.

Although various influences linger, the country’s penetration rate must be put in focus.

The insurer shared the sheer importance of having the right balance between customer and clientele.

Zurich Malaysia celebrates their triumph at the Insurance Asia Awards 2023, bagging the Customer Service Initiative of the Year - Malaysia.

The insurance leader said insurers have a unique opportunity to address the health protection gap in the Philippines.

The expert said the life and health insurance and retirement industries will witness transformative changes in the coming years.

Breaking new ground in the industry, the AIA Mental Health Solution integrates holistic mental wellness into the employee benefits offering, marking a monumental step towards prioritising both physical and mental health.

It includes industry giants such as Munich Re and Gallagher Re.

Tune Protect Group wins the Claims Initiative of the Year - Malaysia and Marketing Initiative of the Year - Malaysia awards.

Aflac Life Insurance Japan Ltd. wins the AI Initiative of the Year - Japan, Insurtech Initiative of the Year - Japan and Underwriting Initiative of the Year - Japan awards.

Its L/H and P&C segments saw annual increments.