TISA Insurance Group wins four honours at Insurance Asia Awards 2026

The Group was recognised in  Papua New Guinea and Fiji for insurance, bancassurance, and partnerships.

TISA Insurance Group has been recognised with four prestigious honours at the Insurance Asia Awards 2026, reinforcing its position as one of the Pacific’s leading insurers and highlighting the strength of its operations across Fiji and Papua New Guinea.

The awards span general insurance, bancassurance and strategic partnerships, reflecting the breadth of the Group’s strategy and its commitment to delivering sustainable growth, expanding financial inclusion, and creating lasting value for customers, partners, and communities.

The achievements are the result of the collective efforts of TISA Insurance’s employees across the Pacific, working alongside customers, brokers, agents, financial institution partners, healthcare providers, and community organisations to improve access to insurance and strengthen financial resilience.

The Group received the following awards: Domestic General Insurer of the Year - Papua New Guinea, Strategic Partnership of the Year - Papua New Guinea, International General Insurer of the Year - Fiji, and Bancassurance Initiative of the Year - Fiji.

Together, these awards recognise TISA Insurance Group’s continued investment in innovation, operational excellence, and trusted partnerships that are helping reshape insurance across the Pacific.

Expanding financial protection through bancassurance

TISA Insurance Fiji received the Bancassurance Initiative of the Year – Fiji award for its partnership with Merchant Finance, Fiji’s largest finance company.

The partnership integrates insurance into the lending journey, enabling customers to access motor and home insurance and, in the future, Mortgage Protection Insurance (MPI), making the customer journey more accessible, convenient, and relevant to everyday life.

The partnership also reflects the close collaboration between the teams at TISA Insurance and Merchant Finance, who worked together to design a solution that is practical for customers whilst supporting responsible lending and improved financial protection.

The partnership provides a scalable platform capable of expanding into additional products, customer segments, and distribution channels.

Strategic partnerships improving healthcare access

TISA Insurance Papua New Guinea received the Strategic Partnership of the Year – Papua New Guinea award for its collaboration with CPL Pharmacy.

The partnership introduces direct billing for prescription medications, enabling policyholders to obtain essential medicines without paying upfront and significantly reducing out-of-pocket healthcare costs.

With more than 35 CPL Pharmacy outlets nationwide, customers benefit from extensive geographic reach and a seamless experience that removes the need for separate claims processes at the point of care.

The initiative demonstrates how strategic partnerships can simultaneously improve customer outcomes and deliver commercial value. By expanding access to affordable healthcare whilst strengthening financial protection, the partnership is helping narrow Papua New Guinea’s healthcare protection gap and reinforcing the role of insurance as an essential part of everyday life.

Behind the initiative is close cooperation between healthcare professionals, pharmacy teams, and insurance specialists, ensuring customers receive a simpler, faster, and more accessible healthcare experience.

Building sustainable growth in Fiji

TISA Insurance Fiji was also recognised as International General Insurer of the Year – Fiji, reflecting a sustained period of disciplined execution, innovation, and sustainable growth.

Over recent years, the business has prioritised long-term sustainable performance, strengthening its portfolio whilst expanding customer access across the market.

This disciplined approach has delivered strong growth in gross written premium whilst maintaining prudent underwriting, effective pricing, and disciplined claims management. The company has focused on building a resilient, diversified portfolio capable of delivering consistent value over the long term.

A key driver of this success has been the expansion into resilient product lines, including medical insurance, mortgage protection, and embedded insurance solutions. Medical insurance has become an increasingly important part of the portfolio, providing stable recurring revenue whilst responding to the growing healthcare protection needs of Fijian families and businesses.

At the same time, the business has expanded its distribution through brokers, agencies, bancassurance, and partnerships with financial institutions and community organisations, extending insurance access to customers who have traditionally been underserved.

Supporting this growth has been continued investment in governance and operational capability, ensuring the business remains transparent, resilient, and well positioned for future opportunities.

Equally important has been the dedication of TISA Insurance’s employees, whose commitment to customer service, technical expertise, and continuous improvement has helped translate strategy into consistent day-to-day outcomes for customers and partners.

Beyond its commercial achievements, TISA Insurance Fiji continues to invest in the communities it serves through support for grassroots rugby and football, women’s empowerment and inclusion initiatives, small business development, and various community initiatives.

Judges recognised the company’s ability to combine disciplined growth, portfolio diversification, operational resilience, and meaningful community contribution.

Driving innovation in Papua New Guinea

TISA Insurance Papua New Guinea was recognised as Domestic General Insurer of the Year – Papua New Guinea, acknowledging its sustained leadership and commitment to delivering insurance solutions that meet the evolving needs of customers across the country.

Operating across one of the Pacific’s most diverse and geographically dispersed markets, the business has continued to expand access to insurance whilst maintaining disciplined underwriting, prudent risk selection, and operational excellence. Its success reflects a clear focus on sustainable growth, customer outcomes and long-term resilience.

A significant contributor has been the distribution of insurance through TISA Bank, extending access to protection for thousands of members through an integrated financial services model. Continued investment in digital capabilities has also streamlined customer interactions, accelerated service delivery and enhanced the overall customer experience.

These achievements are supported by a strong organisational culture founded on collaboration, accountability and a shared commitment to excellence. Together, TISA Insurance’s people, partners and customers are helping strengthen financial resilience across Papua New Guinea while reinforcing the Group’s vision of protecting what matters most across the Pacific.

Strengthening resilience across the Pacific

Together, these four awards recognise more than business success. They reflect TISA Insurance Group’s long-term commitment to building stronger communities, expanding financial inclusion, and delivering sustainable insurance solutions across the Pacific.

They also recognise the people behind the organisation - employees, customers, brokers, agents, healthcare providers, financial institution partners, and community organisations - whose trust, collaboration, and shared commitment continue to shape TISA Insurance’s success.

TISA Insurance Group remains focused on improving access to protection, strengthening financial resilience, and creating lasting value for customers, partners, and the communities it serves across Papua New Guinea, Fiji, Tonga, Vanuatu, and the Solomon Islands.

The Insurance Asia Awards is one of the Asia-Pacific region’s leading awards programmes for the insurance industry, recognising organisations that demonstrate excellence in innovation, leadership, and customer value whilst helping shape the future of insurance across the region.

The Insurance Asia Awards is presented by Insurance Asia Magazine. To view the full list of winners, click here. If you want to join the 2027 awards programme and be acclaimed for your company's significant impact on its customers with exceptional products, services, and solutions in the insurance industry, you may reach Julie Anne Nuñez-Difuntorum at (+65) 3158 1386 ext 242 or [email protected].