foodpanda SG launches rider insurance policy PandaCare

The policy aims to provide riders with fuss-free, wallet-friendly insurance coverage.

foodpanda Singapore has launched a personal accident policy, PandaCare, for foodpanda riders and their loved ones.

PandaCare, underwritten by MSIG Insurance, and created in partnership with insurtech firm Igloo, is specifically designed for gig economy workers and encompasses six benefits: Accidental Death, Accidental Medical Expenses, Accidental Mobile Phone Screen Damage, Daily Hospital Cash, Permanent Total/Partial, Disablement and Temporary Disablement. 

PandaCare also lets riders purchase it on a monthly basis starting as low as S$9/month ($6.67/month) with personal accident coverage of S$50k ($37.03k). It also allows riders to purchase PandaCare for their immediate family members.

To purchase, foodpanda riders just need to access the PandaCare purchase page on desktop or mobile and answer three simple questions. Next, they choose from three plans: Lite, Basic, or Premium, fill in their personal details and make a payment using a credit or debit card. Making claims is simple too, with riders able to log in to a claims management portal to submit and view the status of their claims.

“Our riders’ safety has always been our priority. Since the pandemic outbreak, delivery riders have played a critical role in helping the community stay safe. By partnering Igloo to launch PandaCare, we hope to provide not only our riders, but their families as well, access to wallet-friendly, fuss-free option of protecting themselves so that they can have peace of mind while they are on the road,” foodpanda Singapore Operations Director Jorge Rubio said.