Kotak Life launches AI-powered HR assistant

Its chief human resources said it aims to modernise HR services.

Kotak Mahindra Life Insurance launched Kavya, a generative AI-powered virtual assistant aimed at enhancing employee experience and engagement. 

Kavya is designed to serve as a confidential and interactive resource for Kotak Life's workforce, fostering communication and supporting employees throughout their careers.

According to Ruchira Bhardwaja, Chief Human Resources Officer at Kotak Life, Kavya aims to modernise HR services and create a more empathetic and responsive workplace. 

The AI assistant offers confidential support, assists employees at various career stages, and enables open communication by providing a space for sharing feedback.