Artificial Intelligence

4 in 5 insurers plan to increase AI investment over next year

36% of respondents are also prioritising efforts to build trust.

Philippine banks and insurers called to pursue human-centred AI adoption

AI adoption should be centered on financial inclusion, customer experience, and personalisation.

Manulife’s AI-investments to deliver threefold ROI by 2027

The company realised over $600m in benefits in digitalisation efforts last year.

Ping An integrates AI, big data roles in latest recruitment

The AI aims to assist in job matching, interviews, and salary negotiations.

WTW launches AI tool radar vision for insurers

It aims to improve underwriting profitability and reduce costs.

Insurers shift from traditional to real-time risk analysis

Thanks to increased AI-adoption, threats are also rising with phishing attacks up 135% in 2 months.

A fourth of the insurance industry lacks AI-experienced talent

Other concerns include a lack of customer understanding.

APAC insurers wary of geopolitical instability in next two years

Cyber threats, on the other hand, are a moderate to severe risk.

8 in 10 insurers plan to increase tech investment this year

36% of insurers prioritise AI and machine learning.

Insurers in ANZ leverage AI amidst tightening margin

Due to inflation, extreme weather events, and evolving consumer expectations.  

Australia’s life insurers top global data readiness

Worldwide, data readiness was the primary obstacle to maximising AI.

Kotak Life launches AI-powered HR assistant

Its chief human resources said it aims to modernise HR services.

How can insurers seize opportunities amidst heightened volatility?

Key strategies include diversification and setting up rigorous capital models.

D&O market faces risks due to insolvencies, AI, geopolitics

Securities class actions have risen by 43% year-on-year in Australia.

Suncorp partner with Duck Creek Technologies to digitalise operations

It aims to replace multiple on-premises legacy systems.