, Hong Kong
/Manulife Hong Kong

Manulife HK ties with HEAL Medical for top medical services

This makes HEAL Medical as Manulife's inaugural medical centre within the GBA Medical Hub.

Manulife Hong Kong has announced a strategic partnership with HEAL Medical, a multi-specialty medical centre. 

This collaboration aims to provide Manulife's customers with access to top-quality medical services, emphasising a better healthcare experience from pre-insurance check-ups to specialist referrals, cashless arrangements, and medical treatments.

HEAL Medical, situated in Central, Hong Kong, is dedicated to delivering comprehensive medical services and compassionate patient care through a team of healthcare professionals, including surgeons, medical doctors, and Chinese medicine practitioners. 

It also collaborates with the Chinese University of Hong Kong Medical Centre to offer an extensive range of medical services. 

Manulife's customers, including those from mainland China, will have access to medical services in one centralised centre at HEAL Medical. 

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This partnership designates HEAL Medical as Manulife's inaugural medical centre within the GBA Medical Hub, marking the first step in Manulife's network expansion, which aims to include various medical service providers in Hong Kong, Macau, and Shenzhen by 2023.

Starting immediately, Manulife's customers will benefit from the following services provided by HEAL Medical:

  • Pre-insurance medical examinations: Convenient access to these services will be available at HEAL Medical's Central Building location.
  • Day surgeries: Customers can undergo selected day surgeries at HEAL Medical without upfront payment by obtaining pre-approval through Manulife's Cashless Day Surgery eService.
  • Specialist referrals and inpatient arrangements: Manulife customers can access a range of specialists, including those in general surgery and clinical oncology, through HEAL Medical's referral services.
  • Medical concierge service/In-clinic ambassador: Dedicated concierge services will be provided by in-clinic ambassadors at the centre, ensuring a superior customer experience.
  • Educational training and health talks: HEAL Medical will regularly host talks by medical doctors to educate Manulife agents and customers on various medical topics, healthcare advancements, and tips for maintaining a healthy lifestyle.

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