Thailand's insurance regulator slashes backup times 90% after upgrade

Database protection now runs in minutes instead of hours.

The Office of Insurance Commission (OIC) of Thailand has upgraded its data infrastructure using solutions from NetApp to speed up data processing, strengthen cyber resilience and support its shift towards digital and AI-enabled supervision.

The OIC said the deployment of NetApp’s enterprise storage and data platform is central to its digital transformation strategy and its aim of becoming a data-driven regulator. 

The modernised infrastructure is intended to improve operational efficiency and governance, whilst enabling advanced analytics for market surveillance, risk assessment and fraud detection.

Before the upgrade, the regulator faced legacy storage limitations, slow and complex backup processes, and limited scalability to handle growing data volumes.

These constraints delayed data processing for regulatory work and increased risks from slow system recovery.

Following the deployment, the OIC reported faster data protection and recovery, with database backup times cut by more than 90% using NetApp’s ONTAP Snapshot technology, reducing processes from hours to minutes without affecting core workloads.

The new architecture also supports high availability and automated disaster recovery.

Users also reported quicker access to and processing of data in core regulatory applications. The OIC said this is important for tasks such as analysing industry risk trends from claims data and supporting timely policy decisions.