News

Insurers told tech alone won’t solve rising complexity in Indonesia

Indonesia’s insurance penetration remains low at 2.72% despite rapid AI adoption.

Indonesian banks pursue SMEs, emerging affluent in fintech battle

Financial institutions are bracing for the ‘invisible banking' era.

Why channel reliability trumps promotions in Indonesia's bank loyalty war

Consumers don't want e-channels that are constantly down or lags.

Life insurance payouts hit $5.08b in Q1

Health claims added another $712m, mainly from Integrated Shield Plans.

Indonesia finance firms face narrowing window to monetise AI, BCG says

Financial institutions are entering a new AI-driven “intelligence war” focused on products and operations.

Navi adds 4 partners, expands cashless motor claims network to 1,600

ReadyAssist will provide 24/7 roadside assistance to over 19,000 pin codes.

Sun Life Singapore taps CapBridge to distribute indexed life cover to HNWIs

Premiums can be allocated between a fixed interest account and an indexed account.

Cyber risk assessment remains top underwriting barrier

About 32.1% of industry respondents cited accurate risk assessment as the biggest challenge in offering cyber cover.

FWD Insurance new business first year premiums surge 59% in 2025

The insurer ranked third amongst new business single premiums.

HSBC and HSBC Life sign Humansa MOU for HNW health planning

Longer lifespans are forcing HNWIs to rethink wealth succession and protection strategies, the bank said.

SEADRIF and UN WFP launch $1.1m disaster risk insurance for Laos

WFP secured funding for the policy through the Global Shield Financing Facility.

Zurich Malaysia hit with penalties over compliance gaps

Zurich General Insurance and Zurich General Takaful Malaysia were separately fined in January.

Sun Life reported income falls 49.9% to $340m in Q1 2026

Underlying earnings per share stood at C$1.9 in the quarter.

Japan insurers’ foreign deals may force hybrid debt issuance

Fitch said most insurers built capital buffers through earnings and hybrid debt.

Australians use healthcare BNPL as premiums rise 4.41%

April’s premium increase was the steepest average rise in a decade.

Insurers fail digital test as only 7% reach top tier

Nearly one-third of firms have fully digitised their value chains.