NRIC numbers invalid for key insurance transactions

Reviews regarding the use of NRIC may result in changes to existing processes.

The General Insurance Association of Singapore and the Life Insurance Association have clarified that National Registration Identity Card (NRIC) numbers alone cannot be used for purchasing, surrendering, or altering existing policies.

It also cannot be used for submitting claims or changing nominated beneficiaries or bank account details for policy payments, it added.

Insurers are reviewing their practices regarding the use of NRIC numbers, which may result in changes to some existing processes.

Policyholders who are using their NRIC numbers or other personally identifiable information as passwords for online logins are advised to change them immediately to reduce the risk of unauthorised access to their accounts, the associations said.