Hong Kong insurers' reskilling efforts focus on data: report

The training market is adjusting through rehashing their portfolios.

Hong Kong insurers are centering their reskilling efforts around boosting workers’ capabilities to make business decisions in a data-driven environment as well as virtual management and leadership, according to a Zurich Insurance Group report. 

The city’s labour market piloted mobile working tools, flexible working, and mental health initiatives, the report said, and the training market is seen to be adjusting to the new normal as seen with providers overhauling their training portfolios.

In addition, the pandemic ushered in higher demand for technological capabilities due to the increasing dependence on data, and leadership and management training must now be conducted virtually.

Currently, no providers offer a full range of specialised technical training in insurance, as only two local tertiary institutes and the Vocational Training Council extend subject matter courses to the insurance sector.

Institutional committees are discussing these in Hong Kong, the report said.