Insurance Asia Awards 2024 spotlights groundbreaking innovation in pioneering solutions

Winning companies were honoured at the Awards Dinner on 9 July 2024.

The Insurance Asia Awards, the most prestigious awards programme in the Asia Pacific region, recognised and celebrated insurance companies that have achieved outstanding milestones, set new benchmarks, and demonstrated remarkable innovation in the industry.

With emerging risks and evolving customer expectations, innovation is crucial for insurers to stay competitive and deliver exceptional value. By embracing new technologies and approaches, insurers can meet customer needs and unlock new opportunities for growth.

Celebrating exceptional insurers that kept pace in the competitive landscape, the Insurance Asia Awards marked its ninth year with a spectacular Awards Dinner held on 9 July 2024 at the Marina Bay Sands Expo and Convention Centre, Singapore.

This year's event highlighted the exceptional hard work, dedication, and creativity of companies that have risen to the challenges of the industry. It honoured the innovative spirit of the insurance sector, showcasing companies that have redefined traditional boundaries through groundbreaking initiatives and made a profound impact on their customers.

Recognised for his exceptional leadership in Peak Reinsurance Company Limited, Franz-Josef Hahn was named CEO of the Year at this year’s awards ceremony.

“I feel honoured to receive this award. Thank you very much to the judges for awarding me this. This award goes to the leader, but a leader without a team is nothing. A leader without the trust of his clients is nothing. So I want to thank my team for the continuous pressure they put on in order to get better and better, to relentlessly work, stay focussed, and stay entrepreneurial. I want to also thank all of our clients who have always been extending trust and their belief to us,” said Hahn.

The distinguished panel of judges for this year’s awards included: Anita (Sun-Young) Bong, EY Asia-Pacific Insurance Sector Leader; EY Korea Financial Services Consulting Leader, EY; Frank Dubois, Partner, Head of Insurance, KPMG Singapore; Steven Goh, Partner, Head of Insurance Audit, KPMG Singapore; Lim Siang Thnia, Insurance Sector Leader, Deloitte Southeast Asia; Anupam Sahay, Former Managing Director and Senior Partner; Head of the Asia-Pacific Insurance Practice, Boston Consulting Group (BCG); and Dr. Henrik Naujoks, Senior Partner, Head of the Asia-Pacific Financial Services Practice, Bain & Company.

These experts meticulously reviewed and evaluated the entries to ensure that the winners truly represent the pinnacle of excellence in the insurance industry.

Congratulations to all the winners for their exceptional achievements and contributions to the industry.

INSURANCE ASIA AWARDS 2024 WINNERS

Aflac Life Insurance Japan Ltd.
AI Initiative of the Year - Japan
Digital Transformation Initiative of the Year - Japan

AIA Bhd.
Technology Excellence Initiative of the Year Malaysia
Health Insurance Initiative of the Year - Malaysia
Mobile App of the Year - Malaysia
AI Initiative of the Year - Malaysia

AIA Group
Digital Insurance Initiative of the Year - Hong Kong
Digital Transformation Initiative of the Year  - Hong Kong
Technology Excellence Initiative of the Year - Hong Kong

AIA Indonesia
Marketing Initiative of the Year - Indonesia
Mobile App of the Year - Indonesia

AIA Investment Management Pte Ltd (AIAIM)
Global Stewardship Funds of the Year - Singapore
Strategic Partnership of the Year - Singapore

AIA Myanmar Life Insurance Company Limited
Digital Insurance Initiative of the Year - Myanmar
Mobile App of the Year - Myanmar

AIA Singapore
Insurance Initiative of the Year - Singapore
International Life Insurer of the Year - Singapore
Digital Transformation Initiative of the Year - Singapore

AIA Thailand
International Life Insurer of the Year - Thailand

Aioi Nissay Dowa Insurance Co., Ltd.
Claims Initiative of the Year - Japan
Domestic General Insurer of the Year - Japan

Amana Takaful PLC
Mobile App of the Year - Sri Lanka

Aon
International Broker of the Year - Silver

APRIL International
Customer Service Initiative of the Year - Hong Kong
Managing General Agent of the Year - Hong Kong

AXA Hong Kong & Macau
AI Initiative of the Year - Hong Kong
Mobile App of the Year - Hong Kong

BNP Paribas Cardif Assurance Vie, Taiwan Branch
Digital Transformation Initiative of the Year - Taiwan
Insurance Initiative of the Year - Taiwan

BNP Paribas Cardif Assurances Risques Divers Japan
Insurance Inclusion Initiative of the Year - Japan

bolttech
AI Initiative of the Year - Singapore

Bupa Arabia
Customer Service Initiative of the Year - Saudi Arabia
Digital Transformation Initiative of the Year - Saudi Arabia
Insurance Initiative of the Year - Saudi Arabia

Cathay Life Insurance
ESG Initiative of the Year - Taiwan

Cebuana Lhuillier Insurance Brokers Inc.
Domestic Broker of the Year - Philippines

Chubb Life Insurance Hong Kong Limited
Marketing Initiative of the Year - Hong Kong

Chubb Life Insurance Myanmar Limited
Insurance Product Innovation of the Year - Myanmar

Chubb Life Insurance Taiwan Company
AI Initiative of the Year - Taiwan

Cocogen Insurance, Inc.
Domestic General Insurer of the Year - Philippines
New Insurance Product of the Year - Philippines

Continental Insurance Lanka Limited
Domestic General Insurer of the Year - Sri Lanka

Dai-ichi Life Insurance (Cambodia) PLC.
International Life Insurer of the Year - Cambodia

Dai-ichi Life Insurance Myanmar Ltd.
Editor’s Choice for Insurance Initiative of the Year - Myanmar

Delta Underwriting Pte. Ltd.
Managing General Agent of the Year - Singapore

Digit Insurance
AI Initiative of the Year - India
Health Insurance Initiative of the Year - India

discovermarket Asia Pte Ltd
Insurtech Start-up of the Year - Singapore
Insurance Initiative of the Year - Philippines

E.design Insurance Co., Ltd.
ESG Initiative of the Year - Japan

EFU Life
Domestic Life Insurer of the Year - Pakistan

Etiqa Insurance Pte Ltd
Travel Insurance Initiative of the Year - Singapore
Marketing Initiative of the Year - Singapore

Etiqa Life and General Assurance Philippines
Customer Service Initiative of the Year - Philippines
Insurtech Initiative of the Year - Philippines

Fast Cover Travel Insurance
Travel Insurance Initiative of the Year - Australia

Generali Hong Kong
New Insurance Product of the Year - Hong Kong
Social Media Initiative of the Year - Hong Kong

Generali Insurance Malaysia Berhad
International General Insurer of the Year - Malaysia
MSME Insurance Initiative of the Year - Malaysia

Generali Life Insurance Malaysia Berhad
Insurance Initiative of the Year - Malaysia

Grand Guardian Nippon Life Insurance Co., Ltd.
Customer Service Initiative of the Year - Myanmar
International Life Insurer of the Year - Myanmar

The Great Eastern Life Assurance Company Singapore
Education Insurance Initiative of the Year - Singapore
ESG Initiative of the Year - Singapore

Great Eastern Life Malaysia
Claims Initiative of the Year - Malaysia

Greenstone Financial Services
Marketing Initiative of the Year - Australia

Himalayan Everest Insurance
Domestic General Insurer of the Year - Nepal
Strategic Partnership of the Year - Nepal

HIVE by Income
Digital Insurance Initiative of the Year - Singapore

Hong Leong Assurance
Domestic Life Insurer of the Year - Malaysia

Howden Broking Group
International Broker of the Year - Gold

ICICI Lombard GIC Ltd.
Claims Initiative of the Year - India
Domestic General Insurer of the Year - India
Marketing Initiative of the Year - India

Igloo
Insurance Distribution Initiative of the Year - Indonesia
Mobile App of the Year - Vietnam

IndiaFirst Life Insurance
Digital Transformation Initiative of the Year - India

Initio Insurance
Claims Initiative of the Year - New Zealand
Underwriting Initiative of the Year - New Zealand

InsuranceDekho
Insurtech Start-up of the Year - India

KGI Life Insurance Co., Ltd.
Insurtech Initiative of the Year - Taiwan
Strategic Partnership of the Year - Taiwan

Krungthai-AXA Life Insurance PCL
Marketing Initiative of the Year - Thailand
Social Media Initiative of the Year - Thailand

Liberty General Insurance Berhad
Digital Transformation Initiative of the Year - Malaysia

Liberty Insurance Limited
International General Insurer of the Year - Vietnam

Lockton Companies (Hong Kong) Limited
Auto Insurance Initiative of the Year - Hong Kong

Magma HDI General Insurance Company
Insurance Initiative of the Year - India

Malayan Insurance
Travel Insurance Initiative of the Year - Philippines

Malaysian Reinsurance Berhad
Asian Reinsurer of the Year - Bronze

Manulife Vietnam
Digital Transformation Initiative of the Year - Vietnam

MB AGEAS Life Insurance Company Limited
Editor’s Choice for Marketing Initiative of the Year - Vietnam

MetLife Korea
Customer Service Initiative of the Year - Korea

MetLife Nepal
Digital Insurance Initiative of the Year - Nepal
Marketing Initiative of the Year - Nepal

Nan Shan General Insurance Company, Ltd.
Insurance Inclusion Initiative of the Year - Taiwan

Ocean Life Insurance Public Company Limited
Domestic Life Insurer of the Year - Thailand

OPES Insurance Joint Stock Company
Auto Insurance Initiative of the Year - Vietnam
Virtual Insurer of the Year - Vietnam

Peak Reinsurance Company Limited
Asian Reinsurer of the Year - Gold

Peak3
Insurtech Broker Initiative of the Year - Singapore
Insurtech Initiative of the Year - Singapore

PGA Sompo Insurance Corporation
Digital Insurance Initiative of the Year - Philippines
Strategic Partnership of the Year - Philippines

PNB MetLife India Insurance Co. Ltd.
Advisers Initiative of the Year - India
Insurance Inclusion Initiative of the Year - India

Policybazaar Insurance Brokers Pvt Ltd
Domestic Broker of the Year - India

Pru Life UK
Insurance Inclusion Initiative of the Year - Philippines
International Life Insurer of the Year - Philippines

Prudent Insurance Brokers Pvt. Ltd.
Customer Service Initiative of the Year - India

Prudential Assurance Malaysia Berhad
Insurance Inclusion Initiative of the Year - Malaysia
International Life Insurer of the Year - Malaysia

Prudential BSN Takaful Berhad
New Takaful Insurance Product of the Year - Malaysia
Strategic Partnership of the Year - Malaysia

Prudential Life Assurance (Thailand) Public Company Limited
Customer Service Initiative of the Year - Thailand
ESG Initiative of the Year - Thailand
New Insurance Product of the Year - Thailand

Prudential Vietnam Assurance Private Ltd.
Claims Initiative of the Year - Vietnam
ESG Initiative of the Year - Vietnam
International Life Insurer of the Year - Vietnam

PT BRI Asuransi Indonesia
Domestic General Insurer of the Year - Indonesia
MSME Insurance Initiative of the Year - Indonesia

PT FWD Insurance Indonesia
AI Initiative of the Year - Indonesia
Customer Service Initiative of the Year - Indonesia

PT Great Eastern Life Indonesia
Education Insurance Initiative of the Year - Indonesia
ESG Initiative of the Year - Indonesia
Health Insurance Initiative of the Year - Indonesia

PT. Jasa Raharja
Strategic Partnership of the Year - Indonesia

Qatar Insurance Company
Mobile App of the Year - Qatar

Qianhai Reinsurance Company Limited
Asian Reinsurer of the Year - Silver
Health Insurance Initiative of the Year - China

Qoala
Digital Transformation Initiative of the Year - Indonesia

Quick Sigorta
New Insurance Product of the Year - Turkey

SBI General Insurance Company Ltd
Technology Excellence Initiative of the Year - India

Singlife
Claims Initiative of the Year - Singapore
Customer Service Initiative of the Year - Singapore
Underwriting Initiative of the Year - Singapore

Solarelle Insurance Pvt Limited
Domestic General Insurer of the Year - Maldives

Sri Lanka Insurance Corporation Life Limited
Domestic Life Insurer of the Year - Sri Lanka

Sun Life Assurance Company of Canada Singapore Branch
Insurance Product Innovation of the Year - Singapore
New Insurance Product of the Year - Singapore

Sun Life Grepa Financial, Inc.
MSME Insurance Initiative of the Year - Philippines

Sun Life Malaysia
Education Insurance Initiative of the Year - Malaysia
ESG Initiative of the Year - Malaysia

Sun Life of Canada (Philippines) Inc.
Business Insurance Initiative of the Year - Philippines
Insurance Product Innovation of the Year - Philippines
Marketing Initiative of the Year - Philippines

Symbo India Insurance Broking Private Limited
Digital Insurance Initiative of the Year - India
Insurtech Broker Initiative of the Year - India

Taiping Reinsurance Company Limited
Health Insurance Initiative of the Year - Hong Kong

Taiwan Life Insurance Co., Ltd.
Customer Service Initiative of the Year - Taiwan
New Insurance Product of the Year - Taiwan

Takaful Brunei Am
Domestic General Insurer of the Year - Brunei Darussalam

Takaful Brunei Keluarga
Domestic Life Insurer of the Year - Brunei Darussalam

Thai Life Insurance Public Company Limited
Claims Initiative of the Year - Thailand
Underwriting Initiative of the Year - Thailand

The Insular Life Assurance Company, Ltd.
Domestic Life Insurer of the Year - Philippines
Digital Transformation Initiative of the Year - Philippines

United Coconut Planters Life Assurance Corporation (COCOLIFE)
Health Insurance Initiative of the Year - Philippines

Zurich General Insurance Malaysia Berhad
Travel Insurance Initiative of the Year - Malaysia

Zurich Life Insurance Malaysia Berhad
Customer Service Initiative of the Year - Malaysia
Marketing Initiative of the Year - Malaysia

Zurich Indonesia
Motor Vehicle Insurance Initiative of the Year - Indonesia

Franz-Josef Hanh, Peak Reinsurance Company Limited
CEO of the Year

The Insurance Asia Awards is presented by Insurance Asia Magazine. If you want to join the 2025 awards programme and be acclaimed for your company's significant impact on its customers with exceptional products, services, and solutions in the insurance industry, please contact Julie Anne Nuñez at [email protected].