HDI Global integrates GenAI for international programmes

HDI is also providing ongoing training to expand its workforce skills in GenAI.

HDI Global plans to integrate generative artificial intelligence (GenAI) into its services for International Programmes. 

Following a successful pilot, the insurer's proprietary AI solution aims to streamline the processes involved in global business operations, improving both efficiency and transparency. 

In line with this, HDI is providing ongoing training to expand its workforce’s expertise in GenAI.

International Programmes are essential for multinational corporations seeking global risk protection. Under these programmes, the company negotiates centralised insurance conditions whilst ensuring compliance with local regulations. This centralised approach allows HDI’s clients to benefit from uniform standards and consistent management across various regions.

HDI Global’s GenAI system, built on a closed, secure platform, leverages an internal database of country-specific information and local insurance provisions. 

The AI generates automated suggestions in response to customer inquiries, including compliance standards, required documentation, and process recommendations. This speeds up HDI’s ability to meet the specific needs of its clients in different markets.