Artificial Intelligence
Half of firms flag AI errors as insurers lag coverage
Half of firms flag AI errors as insurers lag coverage
The report finds liability often falls on companies deploying tools, not developers.
13 hours ago
Ping An upgrades AI services for 251 million customers
In 2025, Ping An recorded approximately 90 million monthly online users.
1 day ago
AI can cut insurer costs 20% but adoption lags across sector
Firms using the technology can also lift premiums by around 3% to 5%.
6 days ago
Why AI data centres outpace insurance capacity as site costs hit $20b
Reinsurance markets fail to match surging multi-billion dollar construction limits.
How Techcom Life deploys AI as only 15% of use cases scale
Its in-house assistant Tori is already being used by about 85% of 1,500 agents.
Manulife shifts AI leadership to Hong Kong with new hire
The insurer has already rolled out 91 generative AI use cases across its operations.
Hong Kong finance regulators push AI to police AI risks
The programme builds on the Gen AI Sandbox launched in 2024.
Nina Ong drives AI and talent upgrades at Great Eastern Life
The big boss credits their edge to diversity: over a third of senior roles are women.
Generative AI in insurance could unlock $50b to $70b revenue: McKinsey
Gains would centre on marketing, customer operations and software engineering functions.
China Life rolls out two AI tools to cut service workload
New tools route simple inquiries to bots while preserving human agents for complex issues.
Insurers lag on AI as only 7% call themselves transformative
IDC says adoption is accelerating yet data maturity and governance still trail business demands.
Insurers enter 2026 as volatility shreds planning: EY
Boards are reassessing underwriting customer experience and decision making as data security slows adoption.
AI surge strains insurers as 35% demand auditable compliant outputs
Governance pressure shows up with 40% calling for clear frameworks in solution use.
Gen AI in insurance to skyrocket 29% through 2030
Early adopters are seeing 20% to 40% reduction in the cost of onboarding customers.
Why are insurers ending silent artificial intelligence coverage?
Over time, risks are expected to integrate into mainstream insurance lines as claims data improves.
Will AI copilots replace legacy insurance systems by 2026?
Data shows executives trust generative AI at twice the rate of machine learning.
Insurers invest up to 8% in AI but few indicate measurable financial impact
Global premiums are also forecast to grow 2.3% in real terms in 2026 and 2027.
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1. AI can cut insurer costs 20% but adoption lags across sector 2. Allianz Singapore offers up to $46,800 in scam protection 3. Singapore insurers and banks expect slower profits in 2026 4. GIFT City insurance market jumps 11-fold in 5 years 5. Philippine insurers trapped by price tariffs as disaster risks escalateResource Center
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