Artificial Intelligence
How can insurers keep up as private market bets grow?
How can insurers keep up as private market bets grow?
Only 23% are confident systems can handle complex portfolios.
6 days ago
Manulife Hong Kong taps Alibaba Cloud for AI push
The insurer will test AI uses across customer service fraud checks and operations.
Insurance AI jobs hit 63,293 vacancies in 2025
Lack of in-house expertise is the second-highest concern for businesses.
Baringa warns insurers’ AI ambitions outpace results
Human staff would still handle judgement calls oversight and exceptions.
How can Hong Kong insurers close protection gaps as cyber risks rise?
Most insurers still use cheques for some payments despite digital demand.
Generali China taps Solera for AI claims push
The partnership will calculate CO₂ emissions on every claim.
How can insurers turn AI spending into meaningful returns?
Many use AI in isolated parts of the business, limiting its financial impact.
Insurance build cycle of 6 to 12 months cut by agentic AI
Whitepaper outlines factory model enabling faster iteration and product testing.
Half of firms flag AI errors as insurers lag coverage
The report finds liability often falls on companies deploying tools, not developers.
Ping An upgrades AI services for 251 million customers
In 2025, Ping An recorded approximately 90 million monthly online users.
AI can cut insurer costs 20% but adoption lags across sector
Firms using the technology can also lift premiums by around 3% to 5%.
Why AI data centres outpace insurance capacity as site costs hit $20b
Reinsurance markets fail to match surging multi-billion dollar construction limits.
How Techcom Life deploys AI as only 15% of use cases scale
Its in-house assistant Tori is already being used by about 85% of 1,500 agents.
Manulife shifts AI leadership to Hong Kong with new hire
The insurer has already rolled out 91 generative AI use cases across its operations.
Hong Kong finance regulators push AI to police AI risks
The programme builds on the Gen AI Sandbox launched in 2024.
Nina Ong drives AI and talent upgrades at Great Eastern Life
The big boss credits their edge to diversity: over a third of senior roles are women.
Generative AI in insurance could unlock $50b to $70b revenue: McKinsey
Gains would centre on marketing, customer operations and software engineering functions.
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